Coronavirus (COVID-19) Update: April 6th, 2020

Dear Residents, Families and Staff:

We wanted to update you on our Coronavirus (COVID-19) activity and share with you what we are doing to keep our Westminster Family (Residents, Families and Staff) safe.

We continue to gather and review information about COVID-19 from trusted sources such as Centers for Medicare & Medicaid Services (CMS), Center for Disease Control (CDC), Indiana State Department of Health (ISDH), Delaware County Health Department & Emergency Management, our Health Care Coalition (District 6) and our trade association, Leading Age.

As Governor Eric Holcomb stated last week in his daily update, “Take steps seriously and do your part – we are all in this together.  Don’t gamble with your own lives or with the lives of others – do everything you can – if not for yourself, do it for others.”  Therefore, we need to remind you of the following and ask that everyone follow the directives listed below.

  • The MOST EFFECTIVE WAY TO MINIMIZE THE IMPACT of COVID-19 is to implement known Infection Control Practices including:
  • Practice Proper Hand Hygiene – Washing your hands with lathering soap and water for at least 20 seconds.
  • Stay Home – in your apartment or room.
  • Maintain social distances of at least six (6) feet from other people.
  • Practice Respiratory Etiquette – Cover your coughs and sneezes with a tissue; and throw used tissues away in the trash. Again wash your hands.
  • Do not touch your face, eyes, nose and mouth – This is the easiest way for germs to enter your body.
  • Clean high-touch surfaces each day – Doorknobs, tabletops, phones, toilets, computers, countertops and bedside tables.
  • Notify a Nurse and/or Medical Doctor if you show signs or symptoms of a respiratory infection such as: FEVER, COUGH or SHORTNESS OF BREATH.
  • You may have noticed that the employees of Westminster Village have been wearing a mask. Masks cannot prevent the virus, however, it can assist with preventing your own droplets from going out into the environment and potentially infecting others.  CDC guidance now states that “every resident who must regularly leave the facility for care should wear facemasks when outside of their rooms.”  CDC guidance also states that “when possible all residents, whether they have COVID-19 symptoms or not, should cover their noses and mouths when staff are in their rooms.  Residents can use a tissue or cloth mask when available.” Even though we only have a limited supply of masks, at this time to meet some resident’s request, we will provide a mask (one) to residents who wish to utilize it. The mask may be picked up from the front desk.  It is not a requirement that a mask be worn nor is it a guarantee of protection. Again, please understand that our supply of masks is limited, however, we are making this offer for those who want to wear a mask. Please understand the most effective way to minimize the impact is to practice proper hand hygiene and maintain social distancing as stated above.
  • CDC guidance now also states that “every resident should be assessed for symptoms and have their temperature checked every day.” In order to accomplish this, effective immediately, we will:
  • Health Center and Assisted Living Residents – the staff in your area will assist in taking your temperature on a daily basis.
  • Independent Living Residents – the staff will take your temperature when you arrive at Legacy Commons to pick up your carryout meal either at lunch or dinner.
  • Please also abide by our visitation policy of NO VISITORS. This includes resident visitations to the health center as well as visitations from friends and family.  The entryway near the front desk may only be used for pick up and drop off of necessary items.  The entrance area is not set up to be a visitation area with anyone from the outside, therefore, please limit conversations to a minimum.  Remember that social distancing only works if we all do this.
  • As the weather warms up you may wish to get outside for a walk. When doing so, please continue to abide by the social distancing recommendations and maintain at least six (6) feet from others and avoid physical contact including handshaking or hugging.

Stay informed! At times like these it’s important that you utilize trusted sources of information.  We will continue to monitor and keep you informed as the situation progresses.  We thank you for your anticipated cooperation during this period.

The Administration, Supervisors and Management Staff

Wear a Mask

March 27, 2020

Dear Westminster Residents and Families,

Westminster staff is making every attempt to protect our residents and keep them safe from the potential spread of the Coronavirus (COVID-19).

We have recommended to all Residents in accordance with Governor Holcomb’s Stay-At-Home Order on March 24, 2020, NOT to leave Westminster’s premises unless it is for any medically necessary appointments.  As weather permits, residents are allowed to enjoy the spring beauty of our landscaping outside on our “Mike Dobbs Nature Trail” while practicing social distancing.

Effective today at 6 p.m. we will be requiring all staff, approved vendors and end of life visitors to wear a mask while in our building.  This is a preventative measure in an attempt to protect our precious Residents and our loyal Employees from the potential spread of respiratory droplets as related to the Coronavirus.

Be Supportive, Be Safe, Be Smart and Informed and Be Kind as we all travel this unprecedented journey together.

The Administration, Supervisors and Management Staff

Indiana Stay-At-Home Order FAQ

Governor Eric Holcomb delivered a statewide address Monday to order that Hoosiers remain in their homes except when they are at work or for permitted activities such as taking care of others, obtaining necessary supplies, and for health and safety.  The Stay-At-Home Order takes effect Tuesday, March 24, 2020 at 11:59 p.m.  The Stay-At-Home Order applies to the entire state of Indiana.

Unless you work for an essential business or are doing an essential activity, you must stay home.  This order is mandatory for all Hoosiers to prevent the spread of COVID-19.  If this order is not followed, the Indiana State Police and local law enforcement will enforce this order.

Essential activities include but are not limited to activities for health and safety, necessary supplies and services, outdoor activity, certain types of essential work, and to take care of others.  Again, we strongly recommend that no one leave the building.  Please have a family member or friend deliver necessary supplies to the front desk for your pickup.  If you have no one who can help you with getting your necessary supplies, please contact the Activities Department for assistance as we have grocery pick-up services available every Tuesday.

Nonessential medical care such as eye exams and teeth cleaning should be postponed.  When possible, health care visits should be done remotely.  Contact your health care provider to see what telehealth services they provide.

You are allowed to walk outside on our Mike Dobbs Nature Trail around the building.  Practice social distancing while out on walks, maintaining at least six feet from other people.

You may do your laundry in the launderettes on second floor.

You may pick up your meals on a take-out basis to be eaten in your apartment.  Again, we stress the importance of social distancing of at least six feet.

Due to the increased amount of trash, Westminster Village Housekeeping will provide you with extra trash bags during this time.  Please continue to follow the proper trash disposal procedures with your sealed (tied up) trash.

Coronavirus (Covid-19) Update: 03/23/2020

Date:  03/23/2020

Subject:  Coronavirus (Covid-19) Update

To:  Residents, Families, and Staff:

Today, Governor Holcomb issued a “stay at home” Executive Order effective statewide.  He also stated, “The next two weeks are critical if we are to slow the spread of COVID-19, and we must slow the spread.  You must be part of the solution, not the problem.”  This means traveling outside of your home for tasks essential to the health and safety of family and pets ONLY.  We must stop the spread of Coronavirus (COVID-19).  The infection rate and death rate continues to climb in the state and country.  The virus is present in Delaware County.

As we know, those persons over 60 years old are of greatest risk to this deadly virus. That is why we MUST STRONGLY DISCOURAGE all Residents from leaving the building for any reason.  That includes meeting your loved ones in the parking lot or car; going for a drive with them; or going out for anything other than what is absolutely necessary; i.e. essential medical appointments.

At this time, a Voluntary Leave of Absence (VLOA) is also STRONGLY DISCOURAGED for any length of time.  If you chose to take a VLOA, and the facility or Medical Director feels that you would pose a threat to the community upon returning, we would have the authority to discharge immediately without a 30 day Transfer/Discharge Notification.  If Westminster permits you to return to the facility after a VLOA, you will be required to follow isolation and containment protocols. These are measures that Westminster Village are required to take. Your health and safety, and the health and safety of your neighbors, fellow residents, and our staff is of utmost importance to us.  We hope that you will heed this guidance to protect yourself and others during this critical time.

In these uncertain times, we are having to make difficult decisions regarding health and safety.  At this time, we ask that you take a heartfelt look, and make certain that your affairs are in order, and that your wishes and decisions are known to your family and the facility.  Per Delaware County Coroner directions, we have been asked to remind residents to choose their funeral home and to be proactive in the event a serious situation occurs, i.e. an untimely passing.  The process of handling the passing of a resident has been placed under stringent protocol and final decisions must be made.


Effective March 24th, 2020 only end of life/Hospice families; Visiting Health Care Professionals (Physicians; lab; x-ray) and Employees will be allowed to enter the building.  Due to these visitation restrictions, if you or your loved one is currently receiving assistive services that family members or others from outside the building are providing, we ask that you alert the nurse on your unit so that we may perform these tasks.  If you feel that you have an essential medical appointment, it is imperative that you contact that office to verify your appointment prior to leaving the building.  We are enclosing our family circle around Westminster in an attempt to protect those that we care for and serve.

We thank you for your trust in Westminster Village and hope that you know we are doing everything that we can to continue life as normally as possible within the guidelines set forth to us by our governing bodies.  We will continue to monitor and keep you informed of the ever changing directives.  We thank you for your anticipated cooperation during this period.

The Administration, Supervisors, and Management Staff


Life in Balance



5801 W. Bethel Avenue, Muncie IN 47304 – P: 765-288-2155 – F: 765-284-0336


Coronavirus (Covid-19) Update: March 18, 2020

March 18, 2020

Dear Staff, Residents and Families,

We continue to follow CMS, ISDH and the Delaware County Department of Health’s guidelines in regards to procedures in place to prevent the spread of the Coronavirus.  We apologize for any inconvenience.  However, we are diligently making every effort to protect the residents and staff of Westminster Village.

We appreciate everyone’s cooperation with all of the temporary changes that must occur to provide the best possible care that can be provided.

Once again, it is very heartfelt from our Administration and Management that we truly appreciate our employee’s loyalty and dedication to providing quality care—Thank You.

Please check our website or FaceBook for any further updates.


The Administration, Supervisors and Management Team

Westminster Village Resident Update Regarding the Coronavirus

At this time, we HIGHLY recommend that you not leave Westminster Village premises.  The more contact you have outside of the building, the more likely you are to contract the Coronavirus.  Due to the highly contagious nature of this virus, we are implementing new procedures in an attempt to protect all residents and staff.  If you do leave, you may NOT enter the building with your key through your respective doors; you MUST re-enter the building through the MAIN ENTRANCE.

A Coronavirus Screening Form will need to be completed.  If you remain in the facility, a “one-time” screen form is sufficient-(more information to follow); with self-monitoring and staff monitoring of your health status, but if you choose to leave the premises for any reason, a new screening form will need to be completed each time.  Temperature and respiratory status must be obtained and documented on the screening form provided.  We will be monitoring for fever, cough, shortness of breath and sore throat.  Please self-monitor your health status on a daily basis; update your nurse or physician with any concerns or changes.

*We are providing transportation for Medically Essential Appointments ONLY.

*We are no longer participating in group dining service.  Separate instructions will be given for this process that is expected to begin on Thursday, March 19th.

*There are no organized group activities provided at this time.

*It is not recommended that visits be made to the Health Center for your protection as well as theirs.

*If you have a paid (essential) caregiver that has been approved by Administration to

be in the building, they must not travel and visit throughout the building unnecessarily.

*If your laundry is processed outside of the building, a system has been put into place.  You will be contacted individually related to this process.

*Our community Chaplain will not be available.  He will be on a leave of absence.

*Wellness Checks are available in the Supportive Care Office that includes a temperature check.

*All residents must be proactive in social distancing of at least 6 feet as well as proper hand hygiene at all times.

We know that these are challenging times for everyone, so we again encourage you to utilize other forms of communication such as phone calls, video chat, e-mail or social media to share with your loved ones.  Activities will be attempting to assist you with this process.  Please know that your health, wellbeing and safety are of upmost importance to Westminster Village.  We will continue to make changes to procedures as advised by CMS and the Indiana State Department of Health, and update all Residents/Families and Staff of such.  We encourage you to visit our website at, our Facebook page or call 765-288-2155 with any concerns or questions that you may have.

We wish you health and happiness!

The Administration, Supervisors and Management Staff

Coronavirus (Covid-19) Update: March 13, 2020

March 13, 2020

Dear Resident, Family and Staff:

As you have heard in the news, the Coronavirus (COVID-19) has been identified as positive in Indiana by the Indiana State Department of Health (ISDH).  We do not currently have any known cases of COVID-19 at our community or county.  Please know that maintaining the health, wellness, and safety of the residents and staff is our number one priority. We are taking steps now to prevent this illness and be prepared to respond quickly and effectively should it impact someone in our setting.

Effective immediately, Westminster Village Muncie will restrict visitation to our community as recommended by the Centers for Medicare & Medicaid Services (CMS).  For the health and safety of all residents and staff, at this time no individual, regardless of reason, will be allowed to enter our community except under certain and very specific circumstances, such as end-of-life situations or when essential for a residents’ emotional well-being and care.

Based on federal guidance, no visitor and/or staff will be permitted into our community who meets any of the following criteria:

  • Signs or symptoms of a respiratory infection, such as fever, cough, shortness of breath, or sore throat.
  • In the last 14 days, has had contact with someone with a confirmed diagnosis of COVID19, or under investigation for COVID-19, or are ill with respiratory illness.
  • International travel within the last 14 days to countries with sustained community transmission. For updated information on affected countries visit:
  • Resides in a community where community-based spread of COVID-19 is occurring.

Please know that the news about the spread of this particular virus is concerning for all of us. We understand that communication with your loved ones is incredibly important and encourage you to communicate with them in other ways such as the telephone, video chat, e-mail, or social media.  Families may also consider sending cards or flowers.

In addition to restricting visitation to prevent the illness in our community, we are also focused on infection control best practices with residents and staff.  Staff have been trained on the symptoms of the Coronavirus (COVID-19), CDC recommended infection prevention techniques, and have clear protocols for staff to stay home and not come to work if they are ill or symptomatic.  Remember that you are a key partner in keeping yourself and others healthy—wash your hands often; avoid touching your eyes, nose, and mouth; cover your cough or sneeze with a tissue and throw it away; clean surfaces frequently; notify nursing personnel or your supervisor if you feel ill.

We continue to monitor information and guidance from the ISDH, CMS and CDC and are working with our medical director, local public health and emergency preparedness officials to prevent the illness and strengthen our preparation during this time.

We appreciate your cooperation with our commitment to the health of residents and staff during this time.  We apologize in advance for any inconvenience this may cause, however safety is our number one priority and believe this is in the best interest of the residents.  We encourage you to visit our website at or our Facebook page to stay informed and receive updated information.  In the meantime, please do not hesitate to contact us at any time with questions or concerns you may have.

Dale E. Lindley, HFA – President
Mary Jo Crutcher, HFA – Vice President
Jennifer L. Peterson, RN – DON
Mike Dobbs – Physical Plant Director