COVID-19 Chart: June 5th

COVID-19 Update: June 5th, 2020

Dear Residents and Families,

We are very thankful for the trust and confidence you have placed with us in caring for your loved one.

We continue to stay focused to the guidance from the Indiana State Department of Health, the Center for Medicare & Medicaid Services and the Delaware County Department of Health. Please understand that we are very actively engaged in complying with all noted agencies.

There are several mandates related to COVID-19 testing of all long term care facility employees by June 30, 2020. We are currently working on a process of which to accomplish this for all 220 of Westminster Village employees within the time frame allowed.

There have also been some guidelines for beginning to allow very structured “outdoor visitations”. However, we have chosen to complete our employee testing prior to opening any outdoor visitation sites in an effort to provide as much protection as possible. There has also been a mandate that we would have to cancel any outdoor visitations if any employee tests asymptomatic positive or positive for COVID-19. Therefore, our no visitation, including outdoors, policy is still in effect. We understand the human side of personal visits; however, we must be safe and secure in this journey.

Please continue to utilize other forms of communication including phone calls, FaceTime, Skype, Zoom and other forms of social media and proper window visits to stay connected with your loved ones.

Our website at is updated daily with any changes of information as well.

Thank you again for your cooperation and understanding through this challenging time.

Be Safe, Be Smart & Informed, and always, always, Be Kind.

Have a safe and blessed weekend.

The Administration, Supervisors and Managers of Westminster Village

COVID-19 Update: May 22

Dear Residents and Families,

We are first very grateful for those residents, staff and families that have been in support of our massive endeavor to keep all safe and secure. So to you who have been dedicated, we say THANK YOU.

In these uncertain times, we are having to make difficult decisions regarding the health and safety of all of our residents. As the weather has improved and based upon several concerns brought to the attention of Administration, we felt it was necessary to communicate reminders about Westminster Villages’ policies and guidelines that are currently still in effect:

  • Only Medically necessary travel for appointments is recommended. The Westminster Village bus or car will transport you if you cannot drive. It is recommended at this
    time that families NOT take residents to their appointments.
  • When residents return from their medical appointments, they must enter through the Front Entrance only and be screened with temperature taken.
  • All deliveries and laundry must be picked up and dropped off at the Front Entrance only.
  • CMS and the Indiana State Department of Health (ISDH) have not released the visitation restrictions for Long Term Care or the Residential Apartments.
    Therefore the NO Visitors policy still remains in effect. No meals can be
    shared with residents on any of our outdoor patios or gazebos. No meetings in the
    parking lot or carports can occur. Due to the fact that the COVID-19
    virus can spread quickly and you are considered in the vulnerable group, we
    ask that you and your family members follow the no visitor policy.
  • Window visitations: both visitors and residents must wear a mask and remain 6 feet apart at all times. Screens should never be removed and nothing should be given to the resident at their window. Please refrain from touching residents through the screen as well.
  • Please remember to wash your hands and wear your mask over your mouth and nose.
  • Daily updates are posted on our website

With the upcoming Memorial Day weekend, may we remember with gratitude and pride all those who served and died for our country. May your weekend be filled with memories and peace of the loved ones that have passed on before us.

Wishing you a beautiful and safe Memorial Day weekend.

The Administration, Supervisors and Managers of Westminster Village

Let’s Connect

We have created a GroupCast Messenger System exclusively for Family Members of our residents as well as our Staff.  If you are a family member of a resident or an employee and you are not currently signed up to receive our GroupCast, then please complete the form and either email it to or mail to Holly’s attention at Westminster Village, 5801 West Bethel Ave., Muncie, IN 47303 or you may fax to Holly’s attention: 765-284-0336.

>> Download Form

This will enable us to notify you and your emergency contacts with important information in the event of an emergency by phone, text and e-mail.

In an effort to keep you informed or our latest protocol regarding steps we are taking during the Coronavirus we encourage you to visit our website and our visit our COVID-19 blog.

You may also visit our Chaplain’s Corner created by our very own Reverend Chaplain Ron Naylor

Thank you for your thoughts and prayers from the families and friends of our residents and staff as we continue to diligently make every effort to protect our residents and staff of Westminster Village.

Heroes Work at Westminster Village! We would like to express our gratitude and thankfulness for the dedication of all those that work in health care and especially our entire staff who provide excellent resident care.

Since we are unable to give tours in person at this time, please be sure and visit our website to take a 360º virtual tour featuring our Village and three of our model apartments.

If you call and schedule a time to walk through the 360° with Tyler Ewing, Sales Consultant ( or Melody Scoble, Resident Admissions Coordinator ( or give them a call at 765-288-2155, then we will send you a gift in the mail.  Then perhaps once we can accept visitors you can take a tour in person and have lunch on us. You can also schedule a virtual tour on our website.

We encourage you to visit, like and follow our Facebook page for updates and more and share with your friends

As always you may call 765-288-2155 with any concerns or questions that you may have.

We hope that we will be able to announce upcoming events in the near future once we resume our normal lives.

We wish you and yours much health and happiness! Be safe, Be smart, Be informed and always, always be kind! Remember we are all in this together.

Warmest regards,

Gay Nation, Tyler Ewing and Melody Scoble
Marketing Team
Westminster Village Muncie, Inc.

National Skilled Nursing Care Week

The Residents’ Association wants to recognize and thank all staff during this National Skilled Nursing Care Week.

It is more important than ever this year because your work has become lifesaving. Current social distancing rules and the inability of friends and family to enter the buildings has changed much of the day to day life for all of us. The extra demands of this pandemic have expanded the expectations on staff and increased social isolation for residents. We are very grateful to all staff because you have put Heart and Soul into each day as you continue to do your jobs while maintaining a friendly, caring and safe atmosphere. YOU have created a Home for us in difficult circumstances.

Thank you on behalf of the Residents’ Association

Pat Bennett, Norm Beck, Judy Roepke

National Skilled Nursing Care Week
May 11-18, 2020

COVID-19 Update: May 11

May 11, 2020

Dear Westminster Village Staff,

Now, as we look at long-term care communities across the country we are thinking not only of the Residents, but also of our Staff. These are very challenging, stressful and unprecedented times for you as well.

We know our Staff isn’t struggling with the same battles that other nurses and doctors are fighting against in the hospitals with COVID-19. Our challenge looks a lot different. We are protecting our Residents from the outside world. We are assisting against loneliness, depression, boredom and confusion. We are dealing with frustrations of family members not being able to visit and families who feel disconnected and simply miss their loved ones.

So, until this crisis is over, we will give our Residents comforting words and do our best to create meaningful activities that can be done safely. We will hold the I-pads and phones so families can see their loved ones and reassure them everything is ok. We visit residents daily to provide reassurance, pray, sing, or just be there to comfort them and lift their spirits. Under our masks, we put on smiles even when we are consumed by all the new regulations and added documentation, all the while facing challenges in our own families and personal lives. We will do all that we can to make sure the outside world stays “outside” and our Residents stay safe inside.

So we simply say, We are grateful for YOU. We applaud YOU. We thank YOU and look upon YOU with our respect. We say our prayers for YOU that God will strengthen you, protect you and your families, and keep you well physically and mentally. May He encourage you as you encourage residents and family members while serving a higher calling of taking care of our Residents.

With Appreciation,

Dale E. Lindley, HFA

Mary Jo Crutcher, HFA
Vice President

Covid-19 Update: May 8th

Dear Residents, Families and Staff,

We understand this is a very challenging time for all.  As we continue to follow the Regulatory Guidelines to keep all safe and protected…our hearts understand your concerns of the lack of physical/emotional connections during this time of special moments with family including Easter, Mother’s Day, Memorial Day and our future uncertainty of formal ISDH issued guidance.

We want to remind you that our No Visitation policy remains in effect throughout the building, inside and outside, this Mother’s Day weekend.

Travel outside of Westminster Village is still restricted to medically necessary appointments only.  All other travel outside of Westminster Village must be avoided.

Our Beauty Shops remain closed under guidelines provided by the Indiana State Department of Health.

Travel to outside beauty shops is not considered medically necessary and must be avoided, even as they begin to reopen next week outside of Westminster Village.

Our transportation driver will continue to provide trips for medically necessary appointments only.

Flowers and gifts will be accepted at the front desk main entry.  We do not recommend bringing in any food gifts that require maintaining any food at a safe temperature – either hot or cold.

A reminder – the front desk drop off area is not set up as a visitation area.  Please refrain from visiting your loved ones in this area when you drop off items.

Please understand that we remain diligent to care for those entrusted to us.  Thank you for trusting our staff to provide safety and protection for the ones you love, especially during this time of appreciation of healthcare workers.

We want to remind you to be Smart.  Be Informed.  And always be Kind.

We wish everyone a Happy Mother’s Day.

Thank you.

The Administration, Supervisors and Management Staff

COVID-19 Update: May 4th

Dear Residents, Families and Staff:

On Friday, May 1st, 2020 Governor Holcomb issued Executive Order 20-26 as a roadmap to reopen Indiana for Hoosiers, businesses and state government.  This roadmap is a five stage approach that may allow for the opening of additional businesses and entities and, at each stage, provide further lifting of restrictions and limitations on certain businesses currently open and operating.

  • Stage 1: 5-1-2020 to 5-4-2020 11:59 pm
  • Stage 2: 5-4-2020 11:59 pm to 5-23-2020 11:59 pm

This Executive Order provides the following guidance for staying at home during Stage 2:

People at high risk of severe illness from COVID-19, including those 65 and above and those who are sick or have underlying medical issues, are urged to stay in their residence to the extent possible, except as necessary to seek medical care.

Additional Guidance for Healthcare, Assisted Living & Nursing Homes for Stage 2:

  • Assisted Living & Nursing Homes remain closed to visitors;
  • Congregate settings remained closed through at least May 31st;
  • Wear face coverings in public settings;
  • Continue to practice social distancing;
  • Continue to practice good hand hygiene

The following questions have been asked that we need to address:

  • Can I go for a drive with my family in their car?
  • Can my family take me to my doctor appointments and hair appointments soon?
  • Can my family visit with me outside if we stay 6 feet apart?
  • Can my family pick me up and take me to their house?
  • Can my family come and take walks with me outside or push me in a wheelchair outside?
  • Can I sit in the car or outside with my family and visit or eat food they brought me?
  • Can I sit on the bench outside and visit with my family?
  • My family will be here to pick up or drop off some items at the front entrance—can I go give them a kiss or a hug while they are here?
  • Can I have a visit with my family at the front entrance when they deliver something for me at the front desk?
  • Can I take my screen out of my window during a window visit to have closer family contact?

Unfortunately, we cannot allow these actions at this time.  In order to keep yourself safe, as well as other residents of Westminster Village, we must require that you continue to follow our No Visitation Policy.  According to Back on Track Indiana, “Data has shown COVID-19 disproportionally impacts individuals over 65 years old worldwide, and sadly, Indiana is no different.  Over 80% of Hoosiers who have died from the virus are over 65.  As we begin to get back on track, we must do so in a way that protect the most vulnerable citizens.”

Again, please know that our NO VISITATION POLICY has been in effect since March 13th and will continue to be effective until we receive guidance from the Indiana State Department of Health (ISDH) that allows us to change this policy.  We understand that this is an unusual and stressful time, but we are all in this together and must do what we can to protect everyone around us.

We strongly encourage you to utilize other forms of communication including phone calls, FaceTime, Skype, Zoom and other forms of social media to stay connected with family and friends.  If you need assistance with these various forms of social media, please contact a member of our Activity Department – Lauren, Abby or Abrianna.  They can assist you with these new forms of communication.

We also need to remind you that, as was stated in our letter dated 3-23-2020, we must strongly discourage all Residents from leaving the building for any reason other than absolutely necessary medical appointments.

Even though outside Beauty and Barber Shops may reopen next week, according to the ISDH guidance, the restrictions for Long-Term Care has not loosened up yet and we should limit resident/patient contact to only essential direct care providers.  Therefore, we are not yet permitted to reopen the Westminster Village Beauty Shops.  ISDH has also indicated to us that residents should not be leaving the building for outside hair or nail appointments.

At any time you may speak with a Nurse in the Health Center and Assisted Living or in the Supportive Care office for a complementary wellness check.

Remember that each day we are updating our COVID-19 status on our website at and on our in house digital signs.  Our website also contains various communications shared during this crisis.

Please continue to do everything you can to stay safe and healthy by following the policies as stated above.  If you have any questions, please do not hesitate to contact us at 765-288-2155 and ask for an Administrator or the Director of Nursing.

Thank you.

The Administration, Supervisors and Management Staff




COVID-19 Update: April 28th

Dear Residents, Families and Staff:

This is a reminder that each day we are updating our COVID-19 status on our website at and on our in house digital signs.  In accordance with ISDH guidelines, we are providing additional data related to any New Positive Cases in the last 24 hours and Total Recoveries.

Our website also contains all communications shared during this crisis that includes information about how we are handling this COVID-19 situation including:

  • General COVID-19 information
  • What you can do to reduce your exposure to the virus
  • Actions we have implemented to reduce the risk of COVID-19 transmission

Our Visitation Policy continues as follows:

No Visitors are allowed in the building.  This includes resident visitations to the health center as well as visitations from friends and family from the outside.  We encourage families and friends to stay connected by telephone calls, cards, letters, texts, Facebook, Skype, FaceTime and other forms of social media.

We continue to screen and check temperatures of all employees upon entrance into the building before the start of their shift.  Residents are also screened daily for signs and symptoms as well as a temperature check.  All employees and residents are wearing face masks.

Also included is a Fact Sheet – COVID-19 AND NURSING HOMES – What Residents and Family Need to Know.

If you have any questions or concerns, you may call 765-288-2155 or contact the front desk so you can be connected with an Administrator or the Director of Nursing.  If you feel you have not been able to get your questions or concerns addressed by the facility, you may also contact the Local Ombudsman, Maureen Walby at 800-589-1121 or 765-759-1121 or

Additional information and resources for COVID-19 are available at the links below:

CDC COVID-19 webpage:

ISDH COVID-19 webpage:

The Administration, Supervisors and Management Staff

COVID-19 Update: April 27th

Dear Residents and Families and Staff,

As an informational update we are providing you the latest data regarding

At this time we have NO pending or positive cases for Residents and No pending cases for Employees. We have had only one positive case for Employees which the employee has not been to work since exposure and was treated and released from the hospital. The employee is now home recovering and is in a self-quarantined lifestyle.

We continue to be diligent with our safety procedures including all Residents and Employees wearing masks, all are screened daily for signs and symptoms with temperatures taken and frequent reminders of washing your hands.

Be Safe, Be Smart, Be Informed and Always, Always Be Kind!

The Administration, Supervisors and Managers